Anthropic experienced a major service outage affecting its APIs, Console, and Claude AI platform. Users on GitHub and Hacker News first reported the issues with the company later acknowledging the problem. Anthropic stated that they are actively monitoring the platform to ensure stability. This isn’t the first time Anthropic has faced technical hiccups, with users having previously reported bugs and performance issuesrelated to Claude and its underlying models. As the platform remained offline, developers reacted with humor.

This kind of incident reinforces the critical need for end-to-end network visibility, especially in AI-driven platforms where uptime and performance are paramount. A system like NIKSUN centered on Deep Packet Inspection (DPI) with correlated intelligence via Logs, Metrics, Flows, SNMP, and more, enables real-time, granular insight into all traffic across a network - making it easier to detect anomalies, isolate root causes, and respond to outages or attacks before they impact users. DPI-driven visibility provides the deep forensics required to ensure service reliability, protect against threats, and maintain trust in high-availability environments like Anthropic's. Read more about this story on our LinkedIn page