Yesterday a major outage at T-Mobile prevented customers from logging into their accounts and using the company's mobile app. The company confirmed that the outage is the result of a technical issue, not a cyberattack. The outage was reported to have lasted from 03:19 PM – 08:14 PM ET.
T-Mobile users trying to access their accounts received an error warning that the mobile carrier's website has been "unplugged." Before this, customers saw a Conduktor error for T-Mobile's Apache Kafka event store and stream-processing platform warning that the service routing the 'account.t-mobile.com' host and the T-Mobile for Business site at 'tfb.t-mobile.com' could not be found. Read more about this story on our LinkedIn page
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