Sandstorm Enterprises® : PhoneSweep® Recommended Modems
Sandstorm Enterprises®
PhoneSweep® Recommended Modems

All About PhoneSweep and Modems

PhoneSweep is designed to work with all Hayes-compatible modems that use the Hayes Extended AT Command Set. For best results, Sandstorm recommends using a modem that supports Sandstorm's Single Call Detect™ technology for advanced voice, data, and fax detection. For multiple-modem installations, we recommend the use of multi-serial port devices in conjunction with the external modems listed here.

To show your available modems and whether or not they claim to support Single Call Detect use our Checkmodems program.

Recommended Modems

Sandstorm has tested many modems for compatibility with PhoneSweep's Single Call Detect feature. The results of this testing is compiled in this table of Sandstorm Modem Test Results.. The details of our research to the recommended listed modems below can be found in that page.

Recommended
Usage
Manufacturer
and Model
Comment
1-8 modem installations Aopen model FM56-EXV The modem has a female DB9 on the back. The AC Adaptor that came with this modem reads: AHEAD AC Adaptor - Class 2 transformer - Model: MW41-1200500A P/N: 31440602 I/P: AC 120V / 60 Hz O/P: AC 12V 500 mA
Note: this modem can only be used with PhoneSweep version 4.4 or newer.
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8-16 modem installations Multitech MT 5656ZDXV and 5656ZDXV-e modems (also MT5600ZDXV and MT5600ZDXV-e) Best modem for larger installations. The MT5656ZDXV and MT5656ZDXV-e are the newer model of the original 5600ZDXV / 5600ZDXV-e which are also recommended. The MT5600ZDXV and MT5600ZDXV-e models are no longer in production. This modem can also be placed into a 12-modem rack ( Multitech ZDXModemRack) for ease of use with larger multiple modem versions of PhoneSweep. Installations of 16 modems can use the rack and place the extra 4 modems on top of the rack.
The AC adaptor that came this this modem reads: AC Adapter Class 2 transformer - Input: 120V AC 60Hz 6W - OUTPUT: 9V DC 300mA - P/N: 01006500 - Model: 35-9-300C
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ISDN installations Multitech MT MultiModem ISDN (model MTA128NT) No known ISDN modem supports Single Call Detect. However, this modem will work properly on the analog channel to detect carrier and faxes. When using this modem, in PhoneSweep's Setup-Dialing tab, select "Never Use Single Call Detect" for best results. This modem can also be placed into a 12-modem rack ( Multitech ZDXModemRack) for ease of use with larger multiple modem versions of PhoneSweep. Installations of 16 modems can use the rack and place the extra 4 modems on top of the rack.


Modems Recommended by Customers Outside the U.S.

For scanning outside the U.S., Sandstorm recommends that modems be bought configured for a given country either from local resellers or directly from the modem manufacturers. Some customers outside the U.S. have found and used Single Call Detect compatible modems made by local manufacturers. Please be aware that Sandstorm has not been able to test these customer recommended modems.

Country/Region Modem Comments
Europe/South America/Asia/Australia/Africa Multitech MT 5656ZDXV and 5656ZDXV-e modems (also MT5600ZDXV and MT5600ZDXV-e) This is one of our recommended modems (above) and can also be bought for use in many countries. The MT5656ZDXV / MT5656ZDXV-e replaces the no longer in production MT5600DZXV / MT5600ZDXV-e and works identically. Many customers are using this modem throughout the world. Here's a list of countries that are available: Australia, Canada, Czech Republic, Hong Kong, Hungary, Japan, Mexico, New Zealand, Cyprus, Philippines, Poland, Russia, Slovak Republic, South Africa, USA, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Pan-European, Portugal, Romania, Spain, Sweden, Switzerland. Contact Multitech to see if any additional countries have been added.
Asia/Europe/South America/Asian Pacific Aopen model FM56-EXV This is one of our recommended modems (see above) and can also be bought for use in China, Japan, Asian Pacific, Netherlands, Germany, South America, Italy, and Spain.
Asia/Europe Zoltrix FM-VXP56e2, VM-VSP56e3, and 8FM56K "Rainbow" modems This used to be one of our recommended modems and can also be bought for use in many countries. This modem was discontinued by Zoltrix in early 2003, and replaced by the Raptor series of modems (see our tested modems page for information on that modem).
Australia / New Zealand Dynalink V1456VQE Available through PC suppliers all over Australia. On-line suppliers easily found on Web searches for the modem. 
Australia / New Zealand NetComm 56k V.90 Netcomm puts out many different external modems, the customer did not identify which model they were using of the Netcomm line. On-line suppliers easily found on Web searches for the modem. We have also had a report from a customer using a Netcomm modem model "NetComm V.92 Desktop Modem, Rev 4.07" saying this model hung PhoneSweep occasionally (In Australia/New Zealand).
Australia / New Zealand Lightfax 56k V90 We have some reservations about this modem, as we have not been able to find the manufacturer's home page, and the only on-line retailer, http://SBDirect.HyperMart.net, doesn't seem to exist anymore.
Africa / Southeast Asia Aztech 56K Extrenal Modem model EM3950-W Reported to be capable of performing Single Call Detect by a customer doing sweeps in Singapore, Indonesia and Malaysia. The company web site also includes distributors in other countries. 
ISDN installations (many countries) Multitech MT MultiModem ISDN (models MTA128ST) No known ISDN modem supports Single Call Detect. However, this modem will work properly on the analog channel to detect carrier and faxes. When using this modem, in PhoneSweep's Setup-Dialing tab, select "Never Use Single Call Detect" for best results. This modem can also be placed into a 12-modem rack ( Multitech ZDXModemRack) for ease of use with larger multiple modem versions of PhoneSweep. Installations of 16 modems can use the rack and place the extra 4 modems on top of the rack. MTA128ST is for use in countries outside of the USA and Canada, MTA128NT is for use in USA and Canada.
Austria / England / Germany / Sweden ELSA Microlink 56K This modem is being used successfully in Sweden and Austria to sweep Analog lines on Hybrid ISDN/Analog PBXs. The exact model was not noted by the customer. Since we were able to try the US model of the "Elsa Microlink 56K Internet" model, we determined that in the US it works only in "Never Use Single Call Detect" mode.
Germany ELSA ISDN/TLV34 This is reported as being used to sweep ISDN lines on a Hybrid ISDN/Analog PBX in Germany. We were unable to find this modem on the Elsa site.

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