Sandstorm Enterprises® : PhoneSweep® Multiport Solutions
Sandstorm Enterprises®
PhoneSweep® Multiport Solutions

PhoneSweep is designed to be compatible with all Windows-compatible serial port solutions. However, in our testing we have learned that some multiport solutions work better than others.

We have not found any internal multi-modem solutions that support our Single Call Detect feature, so we continue to recommend multi-serial port solutions in conjunction with our recommended external modems.

Please note that Windows NT does not inherently support the use of multiple multiport serial I/O solutions to produce larger amounts of serial ports. Some manufacturers have stated they have drivers for NT available, in general we have not been able to test these.

Sandstorm Recommended Configurations

These multiport solutions are the ones we supply with our bundled laptop and desktop systems. We have selected these solutions because we find them the most reliable and easy to install, as well as being the most cost-effective for the task.

4-port Desktop, Windows XP: Edgeport 4
4-port Rackmount, Windows XP: Edgeport 4
4-port Laptop, Windows XP: Edgeport 4
8-port Desktop, Windows XP: Edgeport 8
8-port Rackmount, Windows XP: Edgeport 8
8-port Laptop, Windows XP: Edgeport 8
12-port Desktop, Windows XP: Edgeport 416
12-port Rackmount, Windows XP: Edgeport 416
12-port Laptop, Windows XP: Edgeport 416
16-port Desktop, Windows XP: Edgeport 416
16-port Rackmount, Windows XP: Edgeport 416
16-port Laptop, Windows XP: Edgeport 416

Tested Multiport Solutions

Here you will find a description of all Sandstorm tested multiport solutions, with comments about each. Please use this chart to familiarize yourself with the various items so you can know the best solution for your needs. If you aren't sure which solution is right for you, we have created a page to help guide you to various solutions which may fit your particular unique need.

None of these solutions has, as of December 2007, been tested with Vista. We will be doing this testing as soon as we have a version of PhoneSweep that is approved with Vista.

4-Port Solutions

"Rec" is "Recommended by Sandstorm"
"D/R/L" is "For Use On Desktop (D), Rackmount (R), or Laptop (L) systems or All via USB port (A)"
Manufacturer & Model Rec D/R/L Last
Test
Comments
Digi Edgeport 4 Multiport USB box Yes A 2005 Provides 4 serial I/O ports for your desktop or laptop, connecting through the USB port of your computer. Approved for Windows 2000 and XP only. We couldn't get this to work properly on Windows 98, thus Sandstorm does not approve the Edgeport for that platform. Windows 95 and NT have no inherent USB capabilities, although Digi claims to have NT drivers for this product. Sandstorm has not tested the NT drivers and therefore does not recommend this product be used on an NT system. This 4 port Edgeport offers only DB9 serial connectors, therefore you should ascertain that you have appropriate cables which supply the proper connections when using this device.
Order this from Sandstorm!
SeaLevel Systems
VERSA COMM+4 PCI
Yes D 2002 4-port PCI card which creates 4 serial ports via an octopus cable. Requires standard modem connector cables. Works in Windows 95, 98, 2000, NT and XP systems. Note: Drivers must be installed in a 3 step process to operate properly. 1. Install the SEACOM drivers. 2. shut machine down, place card in machine, reboot. 3. finish installation of the drivers.
Two cards can be used simultaneously to produce an 8-port solution in Windows 95, 98 and 2000 machines, but not in NT.
SeaLevel Systems
Seaport USB
Yes A 2002 Connects to a desktop or laptop via the USB port. The lightweight box creates 4 DB9 serial ports you can plug modems into. Uses the same SEACOM drivers as the VERSA cards above. Requires standard modem connector cables. Works in Windows 98, 2000, and XP systems, not in 95 or NT because they don't support USB. Note: Drivers must be installed in a 3 step process to operate properly. 1. Install the SEACOM drivers. 2. shut machine down, plug in SeaPort, reboot. 3. finish installation of the drivers.
Quatech QSP-100 Yes L 2002 A 4-port PCMCIA card with 4 male DB9 connected to an octopus cable. You can use 1 of these cards with Windows NT and 2 of these cards with Windows 95/98/2000. Untested by Sandstorm on XP.
Quatech QSU-100 Yes A 2006 Connects to a desktop or laptop via the USB port. This 4-port USB to RS-232 box is similar to the Sealevel Seaport device described above. The lightweight box creates 4 DB9 serial ports you can plug modems into. Quatech also supplies drivers for Windows NT 4.0 which Sandstorm has not had the opportunity to test, thus Sandstorm only recommends this device with Windows 98, 2000, and XP (Windows 95 has no USB capabilities). Note: The similarly-named QSU2-100 will not work with our products.
Quatech QSU2-100 No - 2006 Connects to a desktop or laptop via the USB port. This 4-port USB to RS-232 box is Not Recommended for use with Sandstorm Products. This box is the newer version of the recommended QSU-100 (above) but when we tested this we could not get it to work properly in our environments.

8-Port Solutions

"Rec" is "Recommended by Sandstorm"
"D/R/L" is "For Use On Desktop (D), Rackmount (R), or Laptop (L) systems or All via USB port (A)"
Manufacturer & Model Rec D/R/L Last
Test
Comments
SeaLevel Systems
VERSA COMM+8 PCI
Yes D 2002 An 8-port PCI card which creates 8 serial porta via an octopus cable. Requires standard modem connector cables. Although the 8-port card is available with DB25 connectors, we recommend the DB9's (which connect directly to modems) in order to reduce the amount of required cabling. Works in Windows 95, 98, 2000, NT and XP systems. Note: Drivers must be installed in a 3 step process to operate properly. 1. Install the SEACOM drivers. 2. shut machine down, place card in machine, reboot. 3. finish installation of the drivers.
Perle SX + PCI card SXDC/MX 8-port Module No D 2001 This solution requires a purchase of two items: a PCI card (the "Perle PCI card") and a module (the "SXDC8/MX 8-serial port concentrator"). The module lays flat with eight DB25 connectors on top. Use one module for PS Plus 8 or two modules for PS Plus 16 (Approved for use with Windows 2000 only). This does work with PhoneSweep successfully.
Digi Multiport Serial PCI cards Yes D Cust
2000
(Customer recommended, Sandstorm has not tested) Some customers have used multiport serial cards manufactured by Digi International, among them, the Digiboard 8-port Part # 70000738. Please note that these cards have not yet been tested by Sandstorm.
Digi Edgeport 8 Multiport USB box Yes A 2005 Provides 8 serial I/O ports for your desktop or laptop, connecting through the USB port of your computer. Approved for Windows 2000 and XP only. We couldn't get this to work properly on Windows 98, thus Sandstorm does not approve the Edgeport for that platform. Windows 95 and NT have no inherent USB capabilities, although Digi claims to have NT drivers for this product. Sandstorm has not tested the NT drivers and therefore does not recommend this product be used on an NT system. This 8 port Edgeport offers only DB9 serial connectors, therefore you should ascertain that you have appropriate cables which supply the proper connections when using this device.
Order this from Sandstorm!
Quatech ESU-100 Yes A not
tested
Note: Sandstorm has not tested this product Because this 8-port USB to RS-232 box is in the same family of products as the QSU-100 and HSU-100, we believe that it will work in a similar manner to the HSU-100, but with 8 ports instead of 16. It connects to a desktop or laptop via one USB port. The lightweight box creates 8 DB25 serial ports you can plug modems into. No external power supply is necessary or supplied. Quatech also supplies drivers for Windows NT 4.0 which Sandstorm has not had the opportunity to test, thus Sandstorm only recommends this device with Windows 98, 2000, and XP (Windows 95 has no USB capabilities). Note: The similarly-named ESU2-100 will not work with our products.

12- and 16-Port Solutions

"Rec" is "Recommended by Sandstorm"
"D/R/L" is "For Use On Desktop (D), Rackmount (R), or Laptop (L) systems or All via USB port (A)"
Manufacturer & Model Rec D/R/L Last
Test
Comments
Digi AccellePort 16em Multiport Rack Yes D 2005 Provides up to 16 serial I/O ports for your desktop, connecting through a PCI card (Approved for Windows 98 and 2000 only. We have not tested the Digi Accelleport with Windows 95, XP or Windows NT)
Perle Sx + PCI card SXDC/MX 8-port Module No D 2001 This solution requires a purchase of three items: a PCI card (the "Perle PCI card") and two modules (the "SXDC8/MX 8-serial port concentrator"). Each module lays flat with eight DB25 connectors on top. The modules directly plug into each other and lay side by side. (Approved for use with Windows 2000 only).
Digi Edgeport 416 Multiport USB box Yes A 2002 Provides 16 serial I/O ports and 4 USB ports for your desktop or laptop, connecting through the USB port of your computer. Approved for Windows XP and 2000 only. We couldn't get this to work properly on Windows 98, thus Sandstorm does not approve the Edgeport for that platform. Windows 95 and NT have no inherent USB capabilities, although Digi claims to have NT drivers for this product. Sandstorm has not tested these drivers and therefore does not recommend this product be used on an NT system. The 416 can be ordered with either 9-pin or 25-pin serial connections. Be sure to order the appropriate connectors for your configuration.
Order this from Sandstorm!
Quatech HSU-100 Yes A 2002 Connects to a desktop or laptop via two USB ports. This 16-port USB to RS-232 box is in the same family of products as the QSU-100. The lightweight box creates 16 DB25 serial ports you can plug modems into. The first USB port drives the first 8 ports, and the second USB posrt drives the second 8 ports. No external power supply is necessary or supplied. Quatech also supplies drivers for Windows NT 4.0 which Sandstorm has not had the opportunity to test, thus Sandstorm only recommends this device with Windows 98, 2000, and XP (Windows 95 has no USB capabilities).

Other Solutions

"Rec" is "Recommended by Sandstorm"
"D/R/L" is "For Use On Desktop (D), Rackmount (R), or Laptop (L) systems or All via USB port (A)"
Manufacturer & Model Rec D/R/L Last
Test
Comments
Dolphin Peripherals Serial and Parallel ports Yes D 1999 We have evaluated Dolphin's ISA and PCI cards. They all seem to work. The cards support COMs 1-8 and LPTs 1-6. Note that the ISA versions of these cards requires an IRQ for each COM and LPT; you may need to disable your sound card in order to use them.
Quatech QSC-100 No D 2000 A 4-port PCI card with 4 male DB25's connected by an octopus cable.
Note: this board does not work in Dell Optiplex desktop computers.

Quatech also makes an 8-port ESC-100 PCI card, which has not yet been tested by Sandstorm Enterprises.

SIIG, Inc’s Cyberserial PCI-Bus High-Speed Dual Serial Port cards Yes D 1999 A 2-port PCI card with 2 male DB9's (Cable not included). Two 2-port cards could be used in a Desktop for PhoneSweep Plus for Windows 95, 98 and 2000. SIIG also makes a 4-port PCI card, which has not been tested by Sandstorm Enterprises.
Addonics FlexPort No D 2002 Sandstorm Enterprises has encountered problems with the Addonics FlexPort desktop multiport serial cards, and we do not recommend their use with Sandstorm Products.

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