Sandstorm has tested a number of external modems, PCMCIA modems, and internal
PCI/ISA modems to determine their compatibility with
Single Call Detect™
and PhoneSweep version 4.4 and above. Our results are reported
in this chart. Please note the specific models of the modems, as not all
modems produced by a manufacturer support Single Call Detect (SCD). Also,
since not all modem upgrades/updates support SCD, it is imperative
to check with Sandstorm even if the manufacturer insists that "nothing has
changed". All modems below are external serial modems, unless noted. All
modems in this list have been tested by Sandstorm, unless noted. Only modems
that have been found to work with PhoneSweep have links to the companies. As
a result of this testing, Sandstorm has compiled a list of
Recommended Modems.
Sandstorm Enterprises has reviewed and tested at least one modem from each
of the manufacturers listed below. Click on the manufacturer to jump to
that area of this table.
| Modem Manufacturer & Name |
Supports
Single Call
Detect™ |
Last
Tested by
Sandstorm |
Notes |
| 3Com Megahertz 56K Global Modem PC Card |
No |
1998 |
PCMCIA card. Does not work well with PhoneSweep. |
| 3Com Megahertz 56K WinModem PC Card |
No |
1998 |
PCMCIA card. WinModems are specifically not recommended for PhoneSweep usage. |
| 3Com U.S. Robotics 56K Voice Faxmodem Pro, Model 0525 |
No |
1998 |
Does not contain chipset compatible with SCD. |
| AOpen External Box Modem FM56-EX |
Yes |
2000 |
This works wonderfully with SCD. AOpen has discontinued this model, however, thus it is no longer available. |
| AOpen External Box Modem FM56-EXV |
Yes |
2008 |
This is AOpen's V.92 "replacement" for the FM56-EX. PhoneSweep
5.0 supports this modem in Single Call Detect mode. However, in all
versions of PhoneSweep prior to version 4.4, Sandstorm's extensive
testing of this modem found that while checkmodems reports it to be
compatible with Single Call Detect, it in fact gives unreliable
results with regards to Fax and Timeouts. In PhoneSweep versions
prior to 4.4 it tends to record TIMEOUTs as "VOICE" in Single Call
Detect mode. However, if you set this modem to "Never use Single Call
Detect" mode when using PhoneSweep versions 4.02 and earlier, it
reports results properly.
Order this from Sandstorm! |
| Back to top |
| Best Data PC Card Data/Fax Modem Model 56SPC |
Yes |
2001 |
PCMCIA modem. A customer reported that this modem was
discontinued by Best Data in late 2001, although it was still on the Best
Data site in early 2002. We tested it on Windows 98 but
Best does not provide Windows 2000 drivers. The box says it supports
Windows NT and Windows 95 but explicitly says it does not work with
Windows 2000. |
| Best Data Smart One USB 56K v.90 Modem Model 56USB-01 |
Yes |
2001 |
USB modem. This was the first USB modem Sandstorm has found that
works properly with SCD. This modem
does not work with Windows NT or Windows 2000, and probably not XP
either, although it does work in Windows 98. In November 2001 a
customer reported that this modem is no longer in production.
Best Data no longer has model 56USB-01 on their web site,
but it does sell replacement model 56USB, which Sandstorm has not tested. |
| Best Data Smart One 56K External Data Fax Modem Model 56SX |
Yes |
2005 |
This modem was tested on Windows 98 and Windows 2000 and worked
properly with SCD. In November 2001 a customer reported that this
modem was out of production and was replaced by new models with names
of "56SX-92", "SX-2" and "SP-SX". The Best Data web site does not
appear to have this modem available, but, as the customer said, three
other models that are very similar are present. Sandstorm has tested the SX-2 and it works properly with Single Call Detect. |
| Boca 56K Tidalwave External V.90 Data/Fax Modem |
No |
1999 |
Boca was purchased by ZOOM in August 2000 and stopped selling all
modems with the Boca brand, replacing them with the "ZOOM" brand. |
| Boca 33.600 bps Model MV.34xxx |
Yes |
2001 |
This is an old, slower modem that supports SCD.
Boca was purchased by ZOOM in August 2000 and stopped selling all
modems with the Boca brand, replacing them with the "ZOOM" brand. |
| Back to top |
| Compaq Netelligent 56K PC Card Fax Modem |
Yes
(w/delay) |
1999 |
PCMCIA modem. This card was found in the "retired products" section of the Compaq web site, therefore it is no longer in production. |
| Comtrol Rocket Modem with 8 33.6 data/fax modems |
See
Notes |
2001 |
Internal ISA board with 8 modems. This board does not support
SCD, but it does identify all results
properly in PhoneSweep otherwise. In Spring 2001 Sandstorm heard that
this was replaced with the "RocketModem II", but all research indicated
that nothing was updated that would enable SCD. Thus
the new replacement was never tested as it wasn't a good candidate
for testing. |
| Diamond Multimedia Supra PC Card K56flex Faxmodem |
Yes
(w/delay) |
1999 |
PCMCIA modem. Diamond was purchased by S3 in 1999, which changed it's
name to SONICblue in 2000. As of early 2003, SONICblue didn't seem to be selling PCMCIA modems anymore. |
| Diamond SupraExpress 56i SP |
Yes |
2001 |
56K internal ISA modem/speakerphone. Works properly with SCD. Diamond was purchased by S3
in 1999, which changed it's name to SONICblue in 2000. |
| Diamond Supra Express (56K USB) |
No |
1999 |
USB (external) modem. Does not work well with PhoneSweep.
Diamond was purchased by S3 in 1999, which changed it's
name to SONICblue in 2000. |
| Digicom Systems Inc. Modem Blaster Flash 56II Model # DI5601 |
Yes |
2001 |
Internal ISA modem. Digicom Systems Inc. is a subsidiary of Creative
Labs. This modem successfully works on Windows 98 and Windows 2000
with SCD. This modem could not be found on the Creative Labs web site. |
| Elsa Microlink 56K Internet modem - U.S. Model |
See
Notes |
2001 |
Other modem models from this German based manufacturer have been
used successfully in Germany, Austria, England and Sweden; however as
of 2001 only this model was available for Sandstorm to test in the
U.S. This U.S. model does not produce proper results with SCD,
however it will produce the correct results in PhoneSweep if the
"Never Use SCD" option is selected. . Other models, however, have been
reported by customers to work properly in SCD. |
| EXP Computer, Inc. ThinFax 56L Model 56L |
Yes |
2001 |
PCMCIA modem, 56K. This modem successfully works on
Windows 98 and Windows 2000 with SCD. |
| Hawkings Technology 56K External Data/Fax/Voice Modem Model 5614KV (5614Ex 3(9)) |
See
Notes |
2001 |
This modem appears to be SCD capable and provides
expected results in both Identify and Connect mode. It did not perform
well in Penetrate Mode over PPP. Therefore we do not recommend it for
use with PhoneSweep. |
| Back to top |
| Hayes Accura 56K PC Card FaxModem Modem |
Yes
(w/delay) |
1998 |
PCMCIA modem. Hayes as a company is no longer selling modems as of
around the year 2000. ModemExpress seems to be selling Hayes equipment. |
| Hayes Accura 56K External Data/Fax modem Model 4703US |
See
Notes |
2001 |
This external modem does not support SCD. If you use it with
PhoneSweep in "Never use SCD" mode it will produce the proper results.
Hayes as a company is no longer selling modems as of around the year 2000.
ModemExpress seems to be selling Hayes equipment. |
| Hayes Optima 56K Data/Fax PC Card modem |
No |
1999 |
PCMCIA modem. There is another modem, the "Optima 56K Cellular
PCCard with EZJack" which also is not recommended for use with
PhoneSweep. |
| Hayes Smart-modem 1200 |
No |
1998 |
External modem. It does not work reliably well with PhoneSweep. |
| IBM 56K PC Card Modem Cellular Capable |
No
(Avoid) |
1999 |
PCMCIA modem. The Checkmodems tool incorrectly reports this modem
as supporting SCD, but the modem does not report results appropriately. |
| I/O Magic Modem |
No |
2001 |
PCMCIA Winmodem. Winmodems do not work properly with SCD. |
| Logicode Quicktel Xeba 28.8K V.34 Fax/Modem |
See
Notes |
2001 |
This modem does not support SCD. However, if you use it with
PhoneSweep's "Never use SCD" mode it will produce the proper
results. Sandstorm was unable to find this manufacturer's site on the
web. |
| Lucent WinModem (built into Acer laptop) |
No
(Avoid) |
2001 |
Internal modem that was delivered with the purchase of an Acer laptop.
A customer reported that this modem did not support SCD, and
also produced incorrect results when "Never Use SCD" was used. |
| Back to top |
| MagicXpress |
No |
1999 |
External modem. This modem requires Windows, thus it is
probably a Winmodem, and therefore not capable of SCD. |
| Maxsenger V.90 / 56 Kbps Voice Fax Modem |
No |
1999 |
Internal PCI modem. This is an HSP Winmodem, which contains a
Motorola SM56 chipset. It has produced incorrect results even when
"Never Use SCD" was used. |
| MultitechIntelligent Serial Interfacemultiple-modem boards. |
No |
1999 |
PCI board modems. Not recommended for use with PhoneSweep because
it does not support SCD. |
| Multitech MT 5600ZDXV and 5600ZDXV-e modems |
Yes |
2008 |
External V.90 modem. (No longer in production by Multitech.) This modem is highly recommended for use with
PhoneSweep. This modem can also be placed into a 12-modem rack (
Multitech ZDXModemRack) for ease of use with larger multiple modem versions of PhoneSweep.
The ZDX family of Multitech modems, along with the sole MT5600BA are the only Multitech models
recommended for use with PhoneSweep.This modem also can also be
bought for use in many countries, and customers in other countries
have reported it works excellently. Multitech's other models
will not support SCD, so be sure to get the proper model.
|
| Multitech MT 5656ZDX, MT5656ZDXV, MT5656ZDX-e, and 5656ZDXV-e modems |
Yes
See
Notes |
2008 |
External V.92 modem. PhoneSweep 5.0 supports this modem in Single
Call Detect mode. All versions of PhoneSweep prior to 4.4 will cause
this modem to give unreliable results (VOICE instead of FAX or
CARRIER). This modem is highly recommended for use with PhoneSweep 4.4
and above. It can also be placed into a 12-modem rack (
Multitech ZDXModemRack) for ease of use with larger multiple modem
versions of PhoneSweep.
The ZDX family of Multitech modems, along with the sole MT5600BA, are the only Multitech modem
models recommended for use with PhoneSweep.This modem also can
also be bought for use in many countries, and customers in other
countries have reported it works excellently. Multitech's
other modem models will not support SCD, so be sure to get the proper
model.
Order this from Sandstorm! |
|
Multitech
MT5600BA MultiModem II modem |
Yes |
2008 |
External V.92 modem. This modem is a newer "World Modem" which has been successfully tested for use with SCD and PhoneSweep. This modem can NOT be placed into a 12-modem rack
This modem is unusual in that it is the only known modem which can be used in multiple countries by changing
an AT command string to designate the recipient country of each phone call. Please contact
Sandstorm Support for assistance in setting up this modem properly.
Please note this is *not* Multitech's "ZBA" modem. The ZBA modem is not approved for use with PhoneSweep.
|
| Multitech MT4X56 USB modem |
No |
2001 |
USB modem. One customer reported that this modem didn't work well with PhoneSweep. Sandstorm has not tested it inhouse. |
| NetSurfer 56K |
No |
2001 |
PCMCIA modem, not recommended for use with PhoneSweep because it is not SCD capable. |
| New Media 56K WinSurfer |
No |
2001 |
This has a chipset that does not support SCD functionality. |
| Ositech 5 of Clubs Trumpcard V.90/56Kbps |
Yes |
2001 |
PCMCIA modem. This is the only Ositech modem Sandstorm has
identified that is SCD capable. It was discontinued
by Ositech in mid 2001 and replaced by the King Of Hearts modem.
In late 2001 a new modem, the "5 of Clubs II" appeared. Sandstorm has
not had an opportunity to test the "5 of Clubs II" modem. |
| Ositech King of Hearts PCMCIA 56K modem card |
No
(Avoid) |
2001 |
PCMCIA modem. This modem is the replacement for the "5 of Clubs"
modem, but does not support SCD. It does not
produce proper results with PhoneSweep if you use "Never Use SCD". |
| Back to top |
| Perle PCI-RAS 8 Multi modem board with 8 integrated modems |
See
Notes |
2001 |
Supports SCD, but it's not reliable for scans of any length.
During our inhouse tests, the modems would all stop responding during
an overnight run. The capability exists for two of these boards to be
placed in a machine, resulting in a 16 modem solution. This was
successful in Windows 98 (for short scans only), but did not work
properly in Windows 2000 because it locked up the computer. |
| Psion DACOM Gold Card 56K+Fax GSM & ISDN Ready modem and Psion DACOM Gold Card 56K+Fax modem |
See
Notes |
1999 |
PCMCIA card modems. These modems will likely support SCD in analog
mode, but not in ISDN mode. As of 1999 this modem is
not being made anymore. It's replacement will not support
SCD. There also is a model that is not ISDN Ready, the
"Psion DACOM Gold Card 56K+Fax", that also supports SCD, but it's
also not being made anymore. |
| Psion WAN Global 56k with Combine iT |
No
(Avoid) |
2001 |
PCMCIA modem. This is, according to the manufacturer, an
identical replacement for the DACOM modem above, but the
manufacturer has disabled features that make this modem compatible
with SCD. |
| Shark Multimedia Leopard Pocket USB modem |
No
(Avoid) |
2001 |
USB modem. This modem is an HSP WinModem. It delivered only TIMEOUT results for all numbers, whether or not SCD was attempted. |
| Shark Multimedia Leopard Win 56K PCI modem |
No |
1999 |
Internal PCI modem. This is an HSP Winmodem, and does not work with PhoneSweep. |
| Supra FAXModem 144LC |
See
Notes |
2001 |
This modem does not support SCD, but if you set
PhoneSweep to "Never Use SCD" mode, it will give the proper results. This
is an old modem and could not be found on the web. |
| Back to top |
| US Robotics V.Everything modem |
See
Notes |
2001 |
This modem does not support SCD mode, and if
any mode other than "Never Use SCD" is used, it will give incorrect results.
You must also set PhoneSweep to wait at least 10 seconds between calls for
the best chance of proper VOICE detection. Occasionally, if the modem starts
giving a "Busy" answer for voice mail or a person answering, you will have to
replace the modem.
US Robotics was purchased by 3COM, but has continued to
sell products under the recognizable "US Robotics" name. |
| US Robotics External Courier I-Modem (also sold as "3COM Courier I-Modem") |
See
Notes |
2001 |
This is the Sandstorm recommended modem for ISDN scanning. It is
the sole exception to Sandstorm's recommendation against US Robotics
modems. In early 2002 we have gotten customer reports that this modem is
no longer available through 3COM, the company that bought US Robotics. |
| US Robotics (other models) |
No |
See
Notes |
Other US Robotics modems not listed here are not recommended for
use with PhoneSweep.Note that the checkmodems program may misidentify
other US Robotics modems as supporting SCD, but the chipset
used does not support this functionality. Often we have found that their
voice detection attempts have caused several problems with some PBXs and
voicemail systems. |
| Xircom CreditCard Ethernet 10/100+ Modem 56 |
No
(Avoid) |
1999 |
This modem is specifically not recommended because it cannot distinguish
between fax machines and data modems. |
| Back to top |
| Zoltrix FM-VXP56e2, VM-VSP56e3, and 8FM56K "Rainbow" modems |
Yes |
2008 |
V.90 external modem. This
modem is also available for countries worldwide. It is suggested that
users not get the "dark grey" color, since the paint may soften and
mar the surface of the modem (but it will not affect the use of the
modem). Zoltrix has discontinued production of this modem in 2003. |
| Zoltrix Raptor 56K |
Yes
also See
Notes |
2008 |
V.90 external modem. PhoneSweep 5.0 supports this modem in Single Call Detect mode. All versions of PhoneSweep prior to 4.4 will cause this modem to give unreliable results in SCD mode.
However, if set to "Never use SCD" in versions of PhoneSweep prior to 4.4 it gives proper results. |
| Zoltrix Smart Lite 56K |
See
Notes |
2001 |
Internal PCI modem. Our copy of this card would not enable the
machine to boot (we couldn't get past the Plug and Play BIOS). As a result
we were unable to test this modem. |
| Zoltrix TomCat 56K USB with Voice Mail Speakerphone |
No |
2002 |
USB/HCF V.90 modem. This modem does not support SCD. The drivers
are difficult to install on Windows 2000. However, this modem produces
the correct results in "Never Use SCD" mode. Sandstorm tested this model
when it was only V.90 capable. Zoltrix appears to have introduced a
V.92 version of this modem which we did not test; it
is most likely an HCF modem.
|
| Zoltrix Cobra 56K PCI Dualmode |
No |
1998 |
Internal PCI card modem. This is a Winmodem, and not recommended for
use with PhoneSweep. We got a fatal exception error when we used this
modem. |
| Zoltrix Phantom 56K with voice mail speakerphone |
No |
1999 |
Internal PCI card modem. This is an HSP Winmodem, and not recomended
for use with PhoneSweep. |
| Zoltrix Spirit 56K PCI Plug & Play Model FM-HCF56i |
No |
1999 |
Internal PCI card modem. This is a Winmodem, and not recomended
for use with PhoneSweep. |
| Zoom PC Card 56K DualMode |
See
Notes |
1999 |
PCMCIA card modem. Early versions of this modem (pre-1998)
supported SCD, but at some point in early 1999 or so the
manufacturer replaced the chipset and thus disabled the capability
to perform SCD. As a result of this change, reflected
nowhere on the packaging or literature, Sandstorm can no longer
recommend this modem for use with PhoneSweep. |
| Zoom/Faxmodem 56Kx DualMode Model 2949 and Model 2949L |
See
Notes |
1999 |
External modem. Early versions of this modem (pre-1998, model 2949)
supported SCD, but at some point in early 1999 or so the
manufacturer replaced the chipset and thus disabled the capability
to perform SCD. As a result of this change, identified
by a change of the model number to 2949L, Sandstorm can no longer
recommend this modem for use with PhoneSweep. The model number can
be found on a sticker on the underside of the modem. |
| Zoom Model 3049 V.92 |
No |
2001 |
This model does not support SCD. |
| Zyxel Omni 56K |
No |
1999 |
This modem uses a chipset that does not support SCD. |
| Note: (w/delay) indicates
that the modem exhibits a 2.77 second delay when switching into and out
of SCD mode. This will delay scanning somewhat. |
| Back to top |
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